What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

For about eight years I have been using hearing my first set of hearing aids from Audibel. I found them to be the best for the service they gave me as well as the care provided ty the staff at the West Jordan store. I was in the process of...

William Hansen, on Google

My husband and I have had major hearing problems that has created issues in our relationship and with family and friends! We saw David Ruark at Audibel Hearing Center in West Jordan, Utah and was pleasantly surprised to meet David and assistant, Tawna! They are both so kind and knowledgeable!...

Jennifer Robinson, on Google

I was grateful to find Audible Hearing Center, after I was told by the hearing company I was with, that they would be raising their costs for an office visit from $50, to $150; and then there would be additional charges, for any service I was rendered while there. I...

Kathleen Riley, on Google

I have been working out of town a lot. Also taking emergency calls. The office was very understanding when I couldn’t make my appointments. Every professional business. They really know what they’re doing. I love my new hearing aids. Thank you for all your help and support.

JON RICHARDS, on Google

Recently I recognized I had a hearing problem as I couldn't understand conversations in crowded rooms. My doctor suggested I could go to Audibel in West Jordan for a free test as it was close to my home. After my hearing test I was shocked to find out how much...

Janice Ashby, on Google

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