What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

We went without an appointment, on a Friday, late afternoon and they still worked us in, staying overtime. Tawna was wonderful to efficiently change our account from another city because we had moved. David is extremely knowledgeable about the hearing aid and updated it for us because it had not...

Wendy Bartlett, on Google

My husband and I have been clients of Audibel for about 7 years and have always had excellent experiences. David has always been professional and personable and we always enjoyed our visits with him. Tawna is always friendly and helpful. Our relationship with Audbel has always been impressive. Kelly H.

Kelly hearst, on Google

Quite a few years ago I purchased hearing aids from David at Audibel Hearing Center in West Jordan. I was very satisfied with the service I received. Over the years as my hearing declined and it was necessary to purchase new hearing aids I made the mistake of going to...

Barbara Collard, on Google

I dropped by without an appointment to get an item or two for my single hearing aid. Very close to my home. I was greeted in a friendly manner by Tawna and told that I could get in with just a short wait of about 10 minutes. David saw me,...

Phil Hogan, on Google

Went in for the first time today for my wife's first hearing test in years. She's been deaf in one ear for most of her life but has never gotten treatment. I think this will be the beginning of something wonderful for her. The staff was extremely friendly and David...

Jonathan Cannon, on Google

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