What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

I really am happy with my new hearing aids . Yes it was an investment but in my line of work hearing is a must . I do recommend this location as David and Tawna are a professional team. I do know that lack of hearing is associated with dementia,...

Rachel Burke, on Google

Came in with muffled hearing in one ear, which I was dealing with for months. Dr. Ruark was able to quickly get me in (to my schedule) for an ear exam and found a huge amount of earwax buildup. He was able to get rid of the wax and clear...

Brendon Arnold, on Google

Recently I recognized I had a hearing problem as I couldn't understand conversations in crowded rooms. My doctor suggested I could go to Audibel in West Jordan for a free test as it was close to my home. After my hearing test I was shocked to find out how much...

Janice Ashby, on Google

David and Towna were absolutely incredible, just move from AZ and David took his time to help me with new hearing test and settings following the replacement of my hearing aids. I would highly recommend them and will use them from now on.

Scott Robertson, on Google

David and Tonna made me feel at home there and David really took time to evaluate my hearing and wanted the best for me. David gave me the best hearing aids that my insurance and I could pay. I'm excited to hear clearly now and no more frustration trying to...

Barbara Walton, on Google

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